Add a testimonial feed to your website

What can you do to get prospective guests to stay on your website and book directly?

Two of the key recommended features on web & marketing consultants' lists for lodging websites are,

"One-stop" Social Proof: it's clear that reviews play a crucial role in helping travelers choose hotels. So a testimonial feed, one that shows current guest comments (and not just a handful of "cherry picked" quotes), goes a long way to building trust amongst prospective guests.

A great direct booking engine: it has to be simple and quick to navigate so that visitors have no reason not to book directly and get the best rates.

OK, but what does this have to do with guest experience surveys?

In all of our guest survey plans, we provide our clients with a branded, hosted, curated Guest Testimonial Feed to link to (or embed in) their websites. It is a real-time, automatically generated feed from guests who opt-in from their guest experience survey. Without exception, the number of guests who choose to share their feedback through this feature greatly outnumbers the quantity of online reviews for a particular property.

In addition to guest comments, the feed can display loyalty metrics if the hotel chooses to. And, we provide a button on the page, linking to the property's direct booking engine

See it for yourself live:

You can check it out for yourself by going through our self-guided demo on your own. You'll complete a sample guest survey [takes less than 2 minutes] and then you will be sent access to the live sample testimonial page and feedback dashboard it drives.

Or, if you want a guided, live Web demo with one of our Guest Experience Specialists and/or if you have any questions, like how our AI curates the testimonial feed, just enter your email address below.

Thanks for your interest. We'll be in touch pronto!